Questions to Ask When Considering Snow Removal

As winter approaches, the need for snow removal services becomes increasingly important. Choosing the right snow removal provider is essential to ensure your property remains safe and accessible during the cold months. At Land Design by Armstrong, we understand the significance of this decision. In this blog post, we'll outline crucial questions to ask when considering snow removal services and how Land Design by Armstrong offers our top-notch snow maintenance. These questions cover equipment, communication/customer service, job duration, and insurance, helping you make an informed choice for your property in Salt Lake City and Park City.

Equipment

1. What types of snow removal equipment do you use? The type of equipment a snow removal company uses can significantly impact the efficiency and quality of their service. Ensure they have appropriate snow plows, snow blowers, and de-icing equipment for your property's needs. Land Design by Armstrong uses state-of-the-art snow plows and snow blowers. As well as high-quality de-icing materials to keep your landscape materials in great shape for the spring.

2. Is your equipment well-maintained? Well-maintained equipment is less likely to break down during a snowstorm, ensuring timely service. Our vehicles are maintained before and throughout the season to ensure reliability.

3. Do you have backup equipment in case of breakdowns? Unforeseen equipment failures can disrupt snow removal schedules. As a reliable Land Design by Armstrong has backup equipment ready to minimize service interruptions.

4. How do you handle heavy snowfall events? In regions with heavy snowfall, handling large amounts of snow quickly is crucial. Members of our in-house team are assigned one area the entire winter, so they know the best route to get there, what to expect for traffic at any time of day, and what the snowfall is like. Our neighborhoods in Millcreek are slightly different than our neighborhoods in the Avenues. We are prepared for both.

Communication and Customer Service

1. What is your communication protocol during snow events? Timely communication is essential as winter storms can strike at any time. At Land Design by Armstrong, your home will have one point of contact the entire season. You will know their name and their number and they will know yours! We have 24/7 auto dispatch so you won’t need to call us but in the case you do, we are available.

2. Do you offer a customizable service plan? Different properties have varying snow removal needs. Look for a company that can tailor their services to match your specific requirements. Since most of our clients work with us year-round, and even if they don’t we take your landscape design and materials into consideration with your custom plan. We will remove snow in all the places you want and keep it in others. Snow can be beautiful and proper snow removal custom to your home makes all the difference.

3. What is your response time to service requests? Understand how quickly they can dispatch a crew to your property when needed. We offer a prompt response to prevent snow buildup and minimize disruption.

Job Duration

1. How long does it typically take to clear my property after a snowfall? Knowing the approximate duration of the job can help you plan your day and ensure timely access to your property. This will be a part of your custom snow plan. Once you have established these details, you can expect consistent excellence every time.

2. Do you offer scheduled service times or on-call service? Some companies offer regular, scheduled snow removal, while others provide on-call service. Determine which option aligns better with your needs. Land Design by Armstrong is a full-season-only company to provide the best results.

3. Can you estimate job duration for severe snowstorms? In extreme conditions, clearing snow may take longer. We are happy to provide estimates for extended-duration jobs.

Insurance

1. Are you fully insured? Ensure the snow removal company carries adequate insurance coverage, including liability insurance, to protect against accidents or damage that may occur during snow removal. As an established company that operates year-round we know what we are doing when it comes to insurance policies to ensure everyone is safe.

2. What is your policy for property damage claims? Understand how the company handles claims for damage to your property during the snow removal process. We are happy to discuss this further during your consultation.

   Selecting the right snow removal company is a crucial decision to ensure your property remains safe and accessible during the winter months. By asking these key questions about equipment, communication/customer service, job duration, and insurance, you can make an informed choice that aligns with your specific needs and preferences

   At Land Design by Armstrong, we are dedicated to providing top-notch snow removal services in Salt Lake City and Park City. Our commitment to well-maintained equipment, excellent communication, efficient job completion, and comprehensive insurance coverage ensures that your winter is worry-free. Contact us today to learn more about our snow removal services and how we can help you navigate the challenges of winter. Stay safe and enjoy a stress-free winter season!